Blog

Monthly articles offering the latest opinions, insights and trends in Strategic Meetings Management and Delegate Management for meetings and events.

Discover technology trends to engage customers in the industry, recommended by experts from across our business. Here are five hot trends for you to follow...

Would [footballer] have scored that [kick] against [team] if he hadn’t composed himself, shut everything out and taken deep breaths? It was no guarantee of performance but it certainly helped. These actions exhibit the key tenets of mindfulness. Mindfulness is the latest trend exploring how to improve how we function at work and, contrary to the name; it goes beyond the mind, ...

Commission payments have recently come under scrutiny, with two major hotel groups announcing that they are reducing their commission payments to agents in America and Canada from 10% to 7%. This has caused concern within the industry that this may be the start of something much more widespread and that hotels could follow the airlines lead, where commission payments have all b ...

2018 promises to be an exciting year for Grass Roots Meetings & Events. Our offering stood apart from the core services provided by The Grass Roots Group and when Blackhawk Network, a prepaid and payments agency bought The Grass Roots Group in late 2016 it was understandable that we were never going to be a key part of their long term business plan. I’m delighted therefore ...

When I first started working in the industry neither residential nor non-residential training centres had the best of reputations. More often than not they were either bleak, purpose-built buildings in city centres or old manor houses, schools and the like, bought cheap by organisations for internal use and then given a lick of paint and little else. Fast forward to today and ...

This is a guest blog from Wildgoose - an events company specialising in unique location based challenges. While rote learning might have helped us pass our exams at school, few people are able to retain what they learned years down the line. With the eruption of technology, we’ve looked into how the latest gadgets can help improve retention after attending Learning & Devel ...

Anyone involved in managing events is faced with the ongoing challenge as to how to attract the correct audience. While content is always king, you can put on the best event but if the audience doesn’t meet with your criteria the event is doomed. There is not much point in inviting a group of students to a luxury car launch for example. You want your high earners but how do you ...

Whenever a company appoints a new supplier it creates a degree of change which is not always appreciated by employees. Whilst the majority within the company will embrace the change and understand it is being done for good reason,  a number will rally against the change and continue utilising their old method regardless. There are any number of reasons for this – some more val ...

As part of the extensive research carried out for the Grass Roots Meetings Industry Report, we surveyed over 1,000 people from corporates, agencies and suppliers in Europe and the US. Having presented the findings at The Meetings Show on Thursday 15th June, I wanted to share some additional insight here. You can find the original slide deck on my LinkedIn profile. SMM comes of ...

Delivering any successful event always has its challenges but when the event takes place in an unusual location, the problems have a habit of multiplying. I’m proud of the fact that Grass Roots has now provided delegate management services in many different parts of the world and despite this resulting in numerous curve-balls our team's experience has seen us through. Infrastr ...

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